Pereiti prie turinio

🇳🇴 Customer support representative (Norwegian tourism services) in Klaipėda

NuotolinisKlaipėda, Klaipėdos·apskritis, Lietuva1 300 € - 2 500 € per mėnesįKomercija ir klientų aptarnavimas

Darbo aprašymas

We are looking for 2 customer support representatives (full-time) based in Klaipeda, Lithuania, but working directly for our clients in the North of Norway. We expect that you are patient, knowledgeable, and friendly towards current and potential customers, as well as your team.

Job description:

  • answer international customer questions regarding our tourism products and services (provided in Norway);

  • identify customers’ needs and use knowledge database to recommend solutions to

    customer issues/concerns;

  • maintain customer accounts (e.g. update contact information, document phone interactions, update special preferences);

  • The work is 40 hours per week with 1-2 weekends included from October to April (work over the weekend time is paid extra).

Reikalavimai darbui

Job requirements:

  • excellent verbal and written communication in English language;
  • European Union citizen, currently residing in Klaipeda city;
  • excellent prioritisation and analytical skills;
  • ability to maintain a friendly and professional demeanor when interacting with customers;
  • a proven track record of transforming problems into solutions.

What we expect: we are looking for a team member with positive mindset, high level of energy and friendly. Work experience in the travelling agency, customer support services or tourism sector in Norway - that is not mandatory, but would be your advantage. 


Our office is located in the very centre of Klaipeda - at Herkaus galerija, 3rd floor. 

Salary: from 1300 euros(brutto) plus bonuses. 

❗️If you are interested in this job position, please click "Kandidatuoti/Apply"

For more information:

✉️  diana@nordbalticsolutions.com

📞 +37065615550

We will inform only the selected candidates about the results. We guarantee confidentiality.

arba